POLICIES AT CASTIEL COLLECTIONS
Things You Need to Know
At Castiel Collections, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.
SHIPPING AND DELIVERY
How We Do It
We are working around the clock to get all shipments out as soon as possible.
All orders ship within 1-4 business days after processing (not including holidays or weekends)
RETURNS/EXCHANGES
We do not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of your items.
We do not accept exchanges. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and color of your items.
We will only consider exchanges for size, damages or defects, or if the wrong product(s) were shipped to you by mistake.
PRIVACY AT CASTIEL COLLECTIONS
Trust Us with Your Information
We are committed to protecting the information we receive from you. Any personal information you provide to us is maintained on secure servers and our internal systems. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.